Our mission, vision, and values shape every decision, every relationship and every moment of care.
Our Vision
Setting the highest standard for the delivery of care at home through unparalleled quality, compassion, equity, and individual choice.
Our Mission
Delivering compassionate support and exceptional care in the home for individuals and communities, guiding them with choice and dignity to navigate significant care decisions.
The Values That Shape Every Experience
These shared values guide how we care for patients, support one another, and serve our communities every day.
Respect
We honor the dignity and diverse backgrounds of all individuals we serve and work with.
Integrity
Our high ethical standards ensure honesty and transparency in all our actions, and we are committed to maintaining compliance with all regulatory standards.
Teamwork
We foster a collaborative environment, promoting teamwork within our organization and partnerships with our community.
Fiscal Responsibility
We manage our resources wisely to ensure sustainability and the ability to serve our community effectively.
Safety
We prioritize the safety of our patients, their caregivers, and our staff in all our operations.
Service Excellence
We strive for excellence in every aspect of our service, continually improving to meet the highest standards of care.
Community Engagement
We actively engage with and support our community, building relationships to enhance our services.
Presence
We bring heart and resilience to our work, approaching every interaction within our organization and with those we serve with enthusiasm, positivity, understanding, and support.
Our Values in Action
See how our mission comes to life through the people we serve.
Blog
Dominican University of California and By the Bay Health Announce Inaugural Recipients of the Pat Kendall Memorial Nursing Scholarship
Our vision calls us to deliver care defined by quality, compassion, equity, and individual choice. That means creating an environment where every patient, family member, volunteer, and employee feels respected, valued, and empowered. By embracing diverse perspectives and removing barriers to care, we strengthen our ability to serve every community with dignity and excellence.